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Privacy Policy


We appreciate your interest in our websites, services and products (collectively, our “Services”). Privacy protection is very important to us and we are committed to protecting you and respecting your privacy. This privacy policy sets out information about how we collect, store, process, transfer and use data that identifies you or makes you identifiable, as a natural person (hereinafter "personal information"). Personal information encompasses all personal data as defined in General Data Protection Regulation (“GDPR”).

This privacy policy is designed to be used for our website visitors and users of our Services on a global basis. The privacy policy will thus provide various information that is required in specific jurisdictions only. We have in the following marked with “GDPR Notice”, the information applying to our activities only subject to the GDPR and marked otherwise the notices specifically required under other laws.

Who is data controller of your personal information

We, that is ASTER, Inc., is the data controller. We are responsible for, and control, the processing of your personal information.

If you wish to contact us, you can find our contact details at the end of this privacy policy

What information do we collect

When you use our Services, we may collect information about you. This information regularly includes the following.

If you order any Services from us or ask for a quote: Name, company, shipping and billing address, email address, phone number, job title, information from our correspondence with you; information on your order or quotes, such as price and parts information, information on the return of shipment, defects or erroneous products, your feedback and complaints, quotes we offer you, customer ID, information on your ASTER customer account; payment information such as bank account details, credit card information, or check information; information on outstanding payments; VAT number.

If you register on our website: Name, company, address, email address, phone number, job title; as well as any kind of information you provide us with.

If you contact us (via our website or via phone, email or letter): Name, company, job title, address, email address, phone number and any additional information you provide us with.

If you use our website: IP address, browser data, browser type, device type, device ID, Uniform Resource Locators (URL), operating system, part search and detail requests, information on your usage of our website, including your use of our online applications ezReview, ezBill, ezBuy, Order Status, Project List and BOM when registered and signed into the website.

If you are in our email marketing campaigns: name, email address, title, address, industry, region, information whether you are already a customer, marketing campaign information, such as your reaction to our marketing and your interest in our Services.

- How do we protect your information

We have implemented appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, unauthorized change or damage. All personal information we collect will be stored on our secure servers. All electronic transactions entered into via our website will be protected by SSL encryption technology. 

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